Buying guide

Five questions to ask before buying international health insurance

Skip the marketing brochures. These are the five questions that actually predict whether a policy will work when you need it.

4 October 2025 - 6 min read - Expat Healthcare 360 team

Cartoon illustration of an expat comparing international healthcare cover options

International medical insurance brochures tend to look alike. Five questions cut through the marketing and tell you whether a policy will hold up the day you have to use it.

1. What is the annual limit, and is it per-person or per-family?

Annual limits range from US$500,000 on entry-level plans to US$5,000,000 or more on top tiers. Some policies cap the limit per family rather than per insured person - read the small print before assuming you have the full limit available for each applicant.

2. Who pays the hospital - me, or the insurer?

A policy that reimburses you after you pay upfront is not the same as a policy that pays the hospital directly. Direct billing matters more than you would think when you are recovering from surgery and not in a state to fight with admin.

3. Is the USA included?

Most international policies exclude the USA by default. If you pass through it regularly, ask for a USA-inclusive variant and compare premiums - it is often a sizeable jump, but a more accurate quote than discovering on arrival that you are not covered.

4. What happens at renewal if I have claimed?

A policy that renews "without exclusions" means a condition diagnosed in year one is still covered in year two. A policy that does not is effectively cover only while you are healthy. This is the single biggest line you should check before signing anything.

5. How do I cancel?

Ask for the cancellation policy in writing before you pay. A reasonable insurer offers a 14-day cooling-off period and pro-rata refunds after that. If the cancellation terms are vague, treat that as a signal about how easy renewals will be too.